Shipping policy

SEAWELL™ Shipping Policy

Effective Date: 11/12/2025

Thank you for shopping with SEAWELL™ a father-and-daughter brand inspired by life along the Connecticut coast.
Every order is handled with care and packaged to reflect the beauty and craftsmanship of our brand.

Shipping Overview

We currently ship throughout the United States.
All orders are processed Monday through Friday (excluding major holidays). Once your order is placed, you will receive an email confirmation followed by tracking information once your package has shipped.

Standard processing time: 2–3 business days for ready-to-ship items
Made-to-order or bespoke pieces: 3 weeks for creation before shipping
Shipping carrier: UPS or USPS, depending on destination and product size
Transit time: Typically 3–7 business days within the continental U.S.

Custom & Made-to-Order Items

Our handcrafted trays, wreaths, and bespoke coastal pieces are made individually for each customer.
Please allow up to 3 weeks for production before shipping. You will receive an email update once your piece is ready to ship.

Because of their handmade nature, each item is unique with variations in color, shell placement, or finish are part of the artistry.

Shipping Rates

Shipping costs are calculated at checkout and are based on your order’s total weight, size, and destination.
We occasionally offer complimentary shipping promotions on select products or orders over a certain amount; please join our email list to be the first to know.

International Shipping

At this time, SEAWELL™ ships only within the United States.
If you’re interested in international shipping, please reach out to sales@seawellbeverage.com we may be able to arrange a custom shipment for certain items.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 24 hours of delivery at support@seawellbeverage.com with photos of the item and packaging.
We’ll replace or repair the item whenever possible, or offer a refund if necessary.

SEAWELL™ is not responsible for lost or stolen packages after confirmed delivery, but we will always do our best to help you locate them through the carrier.

Multiple Shipments

If you order both sparkling beverages and handcrafted décor, you may receive multiple shipments, as these items are fulfilled separately for quality control and packaging safety.

Shipping Updates

You will receive:
1️⃣ An order confirmation email after checkout.
2️⃣ A shipping confirmation email with tracking details once your order has shipped.

Questions?

We’re here to help.
Email support@seawellbeverage.com and our small team will respond within 2 business days.