Refund policy
SEAWELL™ Return Policy
Our Promise: Every SEAWELL™ product from our sparkling beverages to our bespoke coastal pieces is created with care, craftsmanship, and attention to detail. We hope you love your purchase as much as we loved creating it.
If for any reason your order doesn’t meet your expectations, we’re here to help.
Returns & Exchanges
* We accept returns for eligible, unused, unopened, or undamaged items within 14 days of delivery.
* All bespoke or made-to-order items (such as handcrafted shell trays or wreaths) are final sale due to their one-of-a-kind nature.
* Beverage products are non-returnable once opened.
To initiate a return, please email support@seawellbeverage.com with your order number and a brief note — our small team will respond within 2 business days.
Damages or Issues
If your order arrives damaged or incorrect, please contact us immediately. We’ll make it right with a replacement or refund where applicable. Please include photos of the issue within 24 hours of delivery.